The staff left me stranded outside in the rain with no access to the building. Thankfully, a helpful stranger saved me from freezing to death. What a memorable check-in experience!

i liked apartment's great location and layout. satisfied with self-catering facilities and the bedroom, for instance available.

Top-class and patient employees.

Excellent, amazingly comfortable rooms in a good condition. Magnificent setting really near to the Centre.

I absolutely loved the cozy and charming decoration of the hotel. The beautiful artwork on the walls and the comfortable furniture created a warm and inviting atmosphere. The general areas were well-maintained and clean, making it a pleasant environment to relax and socialize. Additionally, as a senior woman, I found the hotel's accessibility to be excellent. There were no stairs to navigate, and the hallways were wide enough to easily maneuver my walker. It made my stay comfortable and convenient.

The only thing I would ask for a better vacation for senior people is a handrail in the bathroom. It would have provided extra support and stability, especially when getting in and out of the shower.

Location was perfect and excellent, not too far away from an ornate shopping center. The staff were very generous and top-class here. Overall experience was GOOD.

The apartment was nice and fairly clean with views over the cathedral. Setting was great, we were close to a market square.

The Apartments Downtown Residence Brussels had a cozy balcony where I enjoyed my morning coffee. The kitchen was well-equipped with an oven and a refrigerator, making it easy for me to cook meals. The bathroom was clean and had all the necessary amenities.

Personally, I found the flat-screen TV with DVD player in the living room unnecessary.

Enjoyed how clean the place was. Its very central location was convenient to Rue Neuve. It was close to a shopping street and a market too...

The location of the apartment is great, as it is in the heart of the central area. This means that most of the sightseeing can be done on foot, and there are plenty of shops, restaurants, and attractions nearby. Additionally, the neighborhood is fairly secure, adding to the peace of mind during the stay.

The communication with the host and management was quite poor. There were issues with responsiveness and lack of support when it came to basic amenities like towels and toilet paper.

I had a great stay at Apartments Downtown Residence. The apartment was spacious and cozy, with a well-equipped kitchen and good WiFi. The location was excellent, near a metro station and within walking distance to the city center. The staff were friendly and accommodating.

The breakfast experience could be improved with a wider variety of options.

Great location, city center. Close to subway station. Large apartment with nice layout. Good heating system. Ample public transportation. Walking distance to major attractions. Plenty of cool bars around

Nothing, all great.

I had a great time staying at Apartments Downtown Residence. The apartment was close to the town center, making it convenient for exploring. The layout was well-designed, with spacious bedrooms and a cozy living room. The kitchen was equipped with everything we needed. The apartment was also nice and warm, which was perfect for the chilly weather. Additionally, the floor we stayed on was quiet, allowing for a peaceful night's sleep.

Couldn't recommend this hotel more.

Spacious, clean 2-storey apartment with stunning cathedral view from the bath. Central location, fast internet, helpful staff, close to metro, shops, and restaurants.

The owner was amazing, giving us clear instructions to access the apartment even at night. The apartment itself was cozy and well-furnished, perfect for a couple. It's located close to the center and within walking distance of everything. Also, the location is great, near downtown and the shopping street, with the train station just 10 minutes away.

Felt truly looked after, nothing was too much trouble.

The location was fantastic, just a short walk to the Christmas markets and close to the main attractions. It was a perfect base for exploring the city. the room size was decent, providing enough space for a comfortable stay. the kitchen facilities allowed us to save money by cooking our own meals.

Felt really comfortable, nothing too much trouble.